I work at a unique company, where quality is at the core of our development process. Since we serve the emergency healthcare industry, we can’t afford defects, as they could be dangerous to real humans. What is our secret to maintaining high quality in a fast-paced, rapidly growing start-up atmosphere where product areas are broad and include mobile, web, and a public API? Communication. In a healthcare emergency, poor communication can negatively impact patient outcomes, and time cannot be wasted. In software testing, poor communication can mean a drastic decrease in both product functionality and team productivity. Effective communication across teams is key to producing quality products efficiently, and I will share 3 actionable ways for individual testers to increase communication at their companies.

Speaker Bio:
Rachael Lovallo has over 10 years of IT experience and is actively involved in the QA community, having spoken at the PNSQC conference.